About the Company
Our Client, a renowned family owned Winery in the Barossa Valley. Having existed for over 20 years and going strong, the wines are selling across Australia and overseas. They have beautiful offices and a gorgeous cellar door.
About the Role
They seek an engaged Administration professional. Tasks include invoicing, and reporting. There is end of day reports for sales and orders to be lodged. The role is a temporary fix term role. Must be avail to work more when needed at agreed times.
Operational Support:
- Accurately and efficiently processing Direct to customer wine orders in a timely manner
- Provide timely and proactive communication to customers regarding shipping updates and address any concerns, issues or delays that may arise
- Ensure a seamless customer experience by monitoring order flow and identifying any issue that may arise
- Maintain detailed record of customer orders, payments and shipping details
- Book freight and coordinate shipments with carriers
- Ensure any special customer/shipping requirements are appropriately handled
- High-level data entry proficiency
- Office administration experience
- Experience in Sales orders, EDI platforms, invoicing and stock control (Highly desired)
- Strong coordination skills
- Strong focus on customer service
- Exceptional Excel skills
- Proficiency in Microsoft Office suite
- XERO skills preferable
- Vintrace and VinCreative preferable
- Highly motivated with the ability to work unsupervised.
- Comfortable working under pressure and meeting deadlines
- Commitment to quality and accuracy
- Team-focused with a proactive approach to problem-solving.
- Must be able to pass a drug and alcohol test
- Ability to effectively liaise with team members
- Strong written and presentation skills
- Effectively communicate with all stakeholders